Service
Payment Dispute Assistance
Help presenting card, transfer and payment-app disputes correctly.
What this service is
Preparation of the evidence pack a payment provider expects, within the timeframes their process allows.
Who it is for
Clients disputing a charge, an unauthorised payment or an undelivered service.
How the process works
- 01Identification of the applicable dispute route
- 02Deadline mapping
- 03Evidence pack preparation
- 04Submission support
- 05Follow-up tracking
What to expect
A dispute submitted on time with the evidence the provider requires.
Limits of this service
Payment providers apply their own rules and deadlines; some disputes fall outside their scope.